Once you’ve chosen the perfect piece and the order is placed, you’ll receive a confirmation email with a unique order number. Keep this number handy, as it’s your key to know when it will arrive.
At any time, you can check in and track your order on the Homebuy website, just click the Track Your Order link located at the top of the page. Enter your unique order number and email address to see detailed information about your order’s status. This includes:
- Date the order was placed
- Current location of the item(s)
- Delivery date
We’re committed to keeping you informed every step of the way, yet if you ever need further help, our customer support team is always on hand.